Very disappointed in this company. I ordered exactly what was on the picture advertisement and went over everything thoroughly with Anny Fei. What I received was a jar with a partial flip cap instead of a screw off cap (on a wide mouth jar). I contacted Anny Fei and she placed the blame on her assistant. Then said she would resend the order with the correct cap and I would have to pay for shipping AGAIN. I somehow believe this is one way for them to double up on money. Just beware of this company. Not professional or honest.
Tedarikçinin yanıtı:
Mike, hope you all well, sorry for the inconvenience caused to you, for this wrong sample sent to you, our colleague not arranged well, we so sorry for this, and we already resent the correct sample to you for free, we not charge you sample fee and freight double, we never told need you double payment, for this bad review, we feel so sad, anyways, please let us know if you have other needs, thank you~
22 Dec 2023
by SGS Group
00:57
